Jones Dairy Farm Shipping Policy

At Jones Dairy Farm, we ship your web orders with the goal of them arriving in the best possible condition when you expect them. Following are details about our shipping policies.

All items are shipped 2-day FedEx. We only ship Monday through Wednesday (orders placed by 10 AM CST) and never over the weekend. You can select which week you’d like the item shipped from our warehouse. Please make every effort to be sure you or your recipient will be at their home or office when the FedEx delivery is expected.

Delivery charges are calculated by FedEx based on package weight and shipping distance. Our products tend to be heavy in weight; therefore shipping costs may appear high compared to product cost. Our pricing (cost plus shipping and handling) is competitive with other premium meats sold online, and our unsurpassed quality makes it a true value.

All ham items are sold seasonally and are shipped ​fresh. Scrapple and sausage are shipped frozen so we suggest freezing these items upon receipt. All of these items are shipped with ice packs and/or dry ice depending on the time of the year and the location the products are being shipped to. Each method is designed to keep the product fresh or frozen to keep the product at a safe, chilled temperature. 

Please Note: We can only ship to locations within the United States.

If you have questions, please call us at 800-563-1004 or email us at weborders@jonesdairyfarm.com.