FAQs

Our sausage can be found in the freezer section because we do not use any artificial preservatives. Freezing it at peak freshness keeps the flavor without adding in any artificial ingredients. We use fresh, never frozen meat in our products and strive for best in class quality.

Yes, our Canadian bacon is fully cooked and can be eaten directly out of the package. It does need to be refrigerated.

We don’t recommend holding Golden Brown All Natural Jones Dairy Farm Sausage once it’s thawed. This product isn’t formulated to be stored safely at refrigerator temperatures, and freezing is a key part of how we control for Listeria. Keep it frozen until you’re ready to cook it, and if it does thaw, such as during microwave defrosting, use it right away rather than refrigerating it for later. Do not refreeze thawed product.

The main difference between cured and uncured items is that cured meats use chemical, man-made preservatives like sodium nitrite, while meats labeled as “uncured” rely on natural preservatives, such as celery powder and sea salt.

Uncured ham and bacon are still cured, just in a more natural way. Products labeled as “uncured” — such as Jones Dairy Farm’s Uncured Canadian Bacon — use vegetables and fruits like celery or cherry, which transform into nitrite when processed.

Since nitrite isn’t added as an independent ingredient, these products are considered “uncured” and labeled as “No Nitrates or Nitrites Added.” It’s important to note that these products are not nitrate or nitrite-free. The molecules simply come from natural sources like celery powder, rather than man-made sodium nitrite and other manufactured chemicals.

Jones products do not add any of the Top 9 Allergens identified by the USDA including milk, eggs, peanuts, tree nuts, fish, crustacean shellfish, wheat, sesame, and soy. They are produced in a nut-free and gluten free facility.

Scrapple is the only exception, which contains wheat and is manufactured in a separate facility.

Being Certified Gluten-Free means added assurance for customers looking for safe and reliable gluten free products. We chose to partner with the Gluten-Free Food Program (GFFP) because they have the most strict and comprehensive certification program in the industry. This requires all certified products be tested and contain 5ppm (parts-per-million) or fewer of gluten.

GFFP’s strict guidelines ensure members of the celiac community and those who require gluten free products for other health reasons have products they can trust.

Our all natural, in-house blended spices are proprietary recipes that we’ve kept close to us since the beginning.

If you have a concern about a specific spice, please call our customer service number 800-635-6637 or email us and we’ll provide the information you need.

Please check our Product Finder to find Jones Dairy Farm products at a store near you.

Our products are carried by grocery stores across the country, but availability varies by region and store. If you’re having trouble finding a specific item, try our Product Finder first to locate a store near you that carries it.

If it’s not available in your area, we’d encourage you to ask your local grocer’s meat department to carry it. Grocers pay close attention to customer requests, and yours can make a real difference in getting our products on shelves near you.

No. Raw breakfast sausage must be cooked on the stovetop or in the oven.

We are located in Fort Atkinson, Wisconsin. All of our manufacturing is done on the original land where it all started and within one mile of our iconic Farmhouse, found in our logo.

Scrapple is the only exception, currently produced in Bridgeville, Delaware.

Thawed raw sausage, such as our All Natural Sausage Roll or Pork Links, should be consumed within 2 days.

The preferred cooking method for our pre-cooked sausage is on the stovetop. However, if heating our pre-cooked sausage in a microwave, ensure you adjust the power level down to 50% or 60% depending on the product. Follow the times indicated on the back of the package. Do not cook raw sausage in the microwave.

Our fully cooked sausages are oven baked and do not use any oil.

Canadian bacon is made from pork loin, the back of the pig. Ham comes from the back legs or butt.

As it’s already cooked and sliced, it’s perfect for breakfasts, snacks and quick, convenient meals.

You can buy our products through our online store however shipping costs are high depending on your location.

Yes, but ham is at its best quality when it is fresh, never frozen. Freezing breaks down the structure of a ham, making it less juicy when cooked.

That said, enjoying a frozen ham beats no ham at all, so if you do need to freeze a ham to extend the life of the product, be sure to get it in the freezer before the USE/FRZ by date on the package. The longer a ham is frozen, the lower the ham’s quality will be so we don’t advise keeping it frozen for more than 6 months.

Read more about our sustainability and animal welfare here.

mRNA animal vaccines are not currently available on the open market or approved for use in the US. Vaccines currently approved for use in livestock do not contain mRNA technology.

According to the North American Meat Institute, “Livestock are not vaccinated against COVID-19. There are different types of vaccine platforms, but regardless of vaccine type, vaccine components, especially RNA, are digested or broken down and do not persist in animal cells. Livestock vaccines undergo rigorous safety studies and are approved by the U.S. Department of Agriculture’s Center for Veterinary Biologics. Vaccines are important for safeguarding animal health and well-being, keeping the food supply safe, and protecting U.S. livestock from emerging and foreign diseases. There is ongoing research around the world developing mRNA vaccines for highly contagious foreign animal diseases which could potentially benefit livestock in the future. However, these vaccines are not approved or available in the U.S. currently for use. With all vaccination of livestock, there are withdrawal times to ensure products are safe for human consumption by waiting a specific amount of time between when an animal is vaccinated and when it enters the food supply.”

Yes! Please send a self-addressed, stamped envelope to the address below, and we’ll be happy to mail you our current coupons.

Jones Dairy Farm
Attn: Coupon Department
800 Jones Avenue
Fort Atkinson, WI 53538

Yes. Jones Dairy Farm is a seventh-generation, family-owned company that has made all natural sausage in Fort Atkinson, Wisconsin, since 1889. All Jones sausage is produced at our Wisconsin facility.

Did you sign up for our newsletters and wonder why you aren’t receiving emails from us? The best way to avoid that scenario is to ensure email addresses that you want to receive communications from are added to your safe sender list. Email addresses in the Safe Senders List are never treated as junk email. You can add Jones to your Safe Senders list, so you’ll always receive our messages in your inbox!

Follow the steps below for your specific email carrier:

AOL
Highlight the email address, then click “add contact” in the drop-down menu.

Apple Mail (OSX)
Open the email and right-click the sender’s email address. Choose “Add to Contacts” or “Add to VIPs.”

Apple Mail (iOS)
Add the “From” email to the address book by opening the message and tapping the “From” email address. Then tap “Create New Contact” to input the address.

Gmail
Open the contact list. Then click “New Contact” and input the “From” email address.

Microsoft – Outlook/Hotmail/Office
Open the email and click the ellipsis in the right corner. From the menu, click “Add to Safe senders.”

Office (365)
Click “Settings,” then click “View all Outlook settings.” Navigate to Junk email. Next, go to “Safe senders and domains” and add the domain or specific email address from which you would like to receive emails. Then save your settings.

Yahoo
From your Yahoo mailbox, click the ellipsis next to “Spam.” Then click “Add Sender to Contacts.”

Visit our Foodservice Rebates Page to access the rebate portal and submit your rebate online. Current rebates are available on bacon, ham, sausage, and meatballs.

Yes. Jones offers a full lineup of CN-labeled and school lunch-compliant sausage and meatball options, including reduced sodium, no sugar, and poultry varieties. All products are Certified Gluten-Free, free from the USDA Big 9 allergens, and fully cooked for easy prep. Learn more about our child nutrition offerings here.

Yes. Jones Dairy Farm Sausage and Meatballs ship with a guaranteed piece count, giving commercial operators reliable portion control, simplified menu planning, and more predictable food costs. It’s one of the ways Jones takes the guesswork out of back-of-house operations.

Nearly all Jones foodservice products are Certified Gluten-Free, independently verified to meet strict gluten-free standards. Two exceptions apply: our fully cooked pre-sliced bacon does not contain gluten but has not been through the certification process. Scrapple is the only Jones product that contains gluten. All other Jones foodservice products, including our full sausage lineup, Canadian bacon, ham, meatballs, and bacon slab, carry the Certified Gluten-Free designation.

Jones Dairy Farm offers a full range of premium meat products for commercial foodservice operations, including all natural sausage links and patties, dry aged bacon, naturally smoked hams, Canadian bacon, and fully cooked meatballs. Products are available in multiple formats — fully cooked, raw, bulk, and portion-controlled — to fit the needs of any commercial kitchen.

Jones Dairy Farm works directly with commercial operators to develop custom formulations when our standard lineup doesn’t meet your specific needs. Contact our foodservice sales team to start a conversation about what’s possible for your menu and operation.

Getting started with Jones is straightforward. Contact our foodservice sales team through our website and a dedicated representative will reach out to discuss your operation’s needs, provide samples, and help identify the right products for your menu. Jones serves commercial operations of all sizes — from independent restaurants to national chains.

Read more about our sustainability and animal welfare here.

Yes. Jones Dairy Farm is a recipient of the Master Chefs’ Institute Seal of Excellence — one of the most rigorous and respected product evaluations in the foodservice industry. Only 20% of products tested qualify, and the evaluation covers more than 600 individual quality and performance criteria assessed by Certified Master Chefs, the highest culinary certification in the United States. Jones Dry Aged Cherrywood Smoked Bacon and Heritage Uncured Ham earned the seal. Learn more about the Master Chefs’ Institute Seal of Excellence and the Jones products that earned it.